This 60 minute training course will focus on NCDOT’s new Training Toolkit for Required Annual and New Operator Training developed for Statewide transit sub-recipients. The Training Toolkit will provide standardization in the delivery of required state and federal annual and new hire training programs. Due to the extensive turn-over in transit management and the ever changing operating and regulatory environments, managers have expressed concern that they need assistance with providing quality training programs that meet requirements and provide a level of operator proficiency, professionalism and safety that is the hallmark of community transportation within North Carolina.
The Training Toolkit establishes minimum core criteria and outcomes for each of the training topics below.
Defensive Driving;
Americans with Disabilities Act;
Bloodborne Pathogens;
Emergency Procedures;
Drug and Alcohol Testing;
Customer Service;
and Ride Checks.
It provides training format options that reflect different operator needs, environments, technological capabilities and resources while maintaining a standardization of content. In addition it provides an array of third-party certification and non-certifications options as appropriate by topic to allow transit managers flexibility in determining which options are best for them.
The Training Toolkit provides access to a dedicated website with descriptions of over 50 core and refresher training courses offered by National and local transit and non-transit training professionals. All of the training recommendations have been vetted to assure their quality, Federal compliance and meet NCDOT standards.
Some training programs are perfect for a simple refresher course but in some cases you may want an extensive certification course with experienced trainer. The Toolkit will provide all the information and best practices you need to know to set up your training curriculum for new and current transit professionals.
After registering, you will receive a confirmation email containing information about joining the webinar.
