Usage Story Details  

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  • Webinar: Lessons Learned with Public Engagement Toolkit Outreach

    A briefing was held via webinar to provide information and solicit input from public engagement practitioners across the nation on their experiences with public outreach.  The webinar had about 75 participants using a webinar broadcast for a visual presentation, coupled with audio via teleconference phone line.​

 Lessons Learned using Primary Technique:

  • Briefings

Strengths

This technique was low-cost and utilized wildely available technology and software.  Preparation for the webinar involved identifying ​people to participate in the webinar via existing contact lists and list serves. 

Drawbacks

The videoconferencing approach from an audio perspective was problematic as the webinar hosts did not have muting capabilities.   

Insights

Unless there is a need to have two-way communication during a webinar, use of technology where participant audio can be muted or unmuted in a targeted manner may help manage the communication.  It is important that the technology chosen have the needed capabilities to ensure effective communication.

 Project Attributes
Project Primary Purpose
  
Target Communities
  
Target Populations
  
Transportation Program Life Cycle
  
Transportation Systems
  
List of Stories

 Primary Technique
  • Briefings

 Other Techniques used
  • 30;#Email;#67;#Presentations;#98;#Websites;#52;#Mailing/Contact Lists

 Contact Info
Contact Name
  
Julie Hunkins
Agency/Organization
  
NC Department of Transportation
Agency/Org Web Site
  
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