• Webinar: Lessons Learned with Public Engagement Toolkit Outreach

    A briefing was held via webinar to provide information and solicit input from public engagement practitioners across the nation on their experiences with public outreach.  The webinar had about 75 participants using a webinar broadcast for a visual presentation, coupled with audio via teleconference phone line.​

 Lessons Learned using Primary Technique:

  • Briefings


This technique was low-cost and utilized wildely available technology and software.  Preparation for the webinar involved identifying ​people to participate in the webinar via existing contact lists and list serves. 


The videoconferencing approach from an audio perspective was problematic as the webinar hosts did not have muting capabilities.   


Unless there is a need to have two-way communication during a webinar, use of technology where participant audio can be muted or unmuted in a targeted manner may help manage the communication.  It is important that the technology chosen have the needed capabilities to ensure effective communication.

 Project Attributes

Project Primary Purpose
Target Communities
Target Populations

 Primary Technique

  • Briefings

 Other Techniques used

  • 30;#Email;#67;#Presentations;#98;#Websites;#52;#Mailing/Contact Lists

 Contact Info

Julie Hunkins
NC Department of Transportation
Was this page helpful?