collapse Title : 00 - INTRODUCTION ‎(3)
<a style='float:left;text-align:left;margin-left:20px;' href='https://connect.ncdot.gov/business/Transit/Pages/BusinessGuide.aspx?Method=IMD-00-00'>Business Guide</a>
<a style='float:left;text-align:left;margin-left:20px;' href='https://connect.ncdot.gov/business/Transit/Pages/BusinessGuide.aspx?Method=IMD-02-00'>Transportation Industry and Acronym and Terminology List</a>
<a style='float:left;text-align:left;margin-left:20px;' href='https://connect.ncdot.gov/business/Transit/Pages/BusinessGuide.aspx?Method=IMD-03-00'>Grant Descriptions</a>
collapse Title : 001 - Communication ‎(1)
<a style='float:left;text-align:left;margin-left:20px;' href='https://connect.ncdot.gov/business/Transit/Pages/BusinessGuide.aspx?Method=IMD-04-00'>Communication with the North Carolina Department of Transportation Integrated Mobility Division​</a>
collapse Title : 002 - Required Documents, Plans, Policies and Reporting  ‎(2)
<a style='float:left;text-align:left;margin-left:20px;' href='https://connect.ncdot.gov/business/Transit/Pages/BusinessGuide.aspx?Method=IMD-05-01'>Reporting Requirements</a>
<a style='float:left;text-align:left;margin-left:20px;' href='https://connect.ncdot.gov/business/Transit/Pages/BusinessGuide.aspx?Method=IMD-05-02'>Required Policies and Procedures (Board Approved vs Non-Board Approved)</a>
collapse Title : 003 - Postings ‎(1)
<a style='float:left;text-align:left;margin-left:20px;' href='https://connect.ncdot.gov/business/Transit/Pages/BusinessGuide.aspx?Method=IMD-06-00'>Postings – System Information and Outreach</a>
collapse Title : 0100 - Funding Applications ‎(4)
<a style='float:left;text-align:left;margin-left:20px;' href='https://connect.ncdot.gov/business/Transit/Pages/BusinessGuide.aspx?Method=IMD-100-101'>101 - Preparing to Apply</a>
<a style='float:left;text-align:left;margin-left:20px;' href='https://connect.ncdot.gov/business/Transit/Pages/BusinessGuide.aspx?Method=IMD-100-102'>102 - Project Budgeting </a>
<a style='float:left;text-align:left;margin-left:20px;' href='https://connect.ncdot.gov/business/Transit/Pages/BusinessGuide.aspx?Method=IMD-100-103'>103 - Application Submittal</a>
<a style='float:left;text-align:left;margin-left:20px;' href='https://connect.ncdot.gov/business/Transit/Pages/BusinessGuide.aspx?Method=IMD-100-104'>104 - IMD Review of Applications</a>
collapse Title : 0200 - Project Administration ‎(5)
<a style='float:left;text-align:left;margin-left:20px;' href='https://connect.ncdot.gov/business/Transit/Pages/BusinessGuide.aspx?Method=IMD-200-201'>201 - Grant Awards for Projects</a>
<a style='float:left;text-align:left;margin-left:20px;' href='https://connect.ncdot.gov/business/Transit/Pages/BusinessGuide.aspx?Method=IMD-200-202'>202 - Project Management</a>
<a style='float:left;text-align:left;margin-left:20px;' href='https://connect.ncdot.gov/business/Transit/Pages/BusinessGuide.aspx?Method=IMD-200-203'>203 - Asset Management</a>
<a style='float:left;text-align:left;margin-left:20px;' href='https://connect.ncdot.gov/business/Transit/Pages/BusinessGuide.aspx?Method=IMD-200-204'>204 - Human Resources Management</a>
<a style='float:left;text-align:left;margin-left:20px;' href='https://connect.ncdot.gov/business/Transit/Pages/BusinessGuide.aspx?Method=IMD-200-205'>205 - Grant Closeout and Audits</a>
collapse Title : 0300 - Finance ‎(3)
<a style='float:left;text-align:left;margin-left:20px;' href='https://connect.ncdot.gov/business/Transit/Pages/BusinessGuide.aspx?Method=IMD-300-301'>301 - Procurements </a>
<a style='float:left;text-align:left;margin-left:20px;' href='https://connect.ncdot.gov/business/Transit/Pages/BusinessGuide.aspx?Method=IMD-300-302'>302 - Reimbursements</a>
<a style='float:left;text-align:left;margin-left:20px;' href='https://connect.ncdot.gov/business/Transit/Pages/BusinessGuide.aspx?Method=IMD-300-303'>303 - Financial Practices</a>
collapse Title : 0400 - Vehicles ‎(9)
<a style='float:left;text-align:left;margin-left:20px;' href='https://connect.ncdot.gov/business/Transit/Pages/BusinessGuide.aspx?Method=IMD-400-401'>401 - Vehicle Replacement</a>
<a style='float:left;text-align:left;margin-left:20px;' href='https://connect.ncdot.gov/business/Transit/Pages/BusinessGuide.aspx?Method=IMD-400-402'>402 - Vehicle Casualty Loss Replacement</a>
<a style='float:left;text-align:left;margin-left:20px;' href='https://connect.ncdot.gov/business/Transit/Pages/BusinessGuide.aspx?Method=IMD-400-403'>403 - Vehicle and Vehicle Related Funding Requests</a>
<a style='float:left;text-align:left;margin-left:20px;' href='https://connect.ncdot.gov/business/Transit/Pages/BusinessGuide.aspx?Method=IMD-400-404'>404 - Vehicle Procurement</a>
<a style='float:left;text-align:left;margin-left:20px;' href='https://connect.ncdot.gov/business/Transit/Pages/BusinessGuide.aspx?Method=IMD-400-405'>405 - New Vehicle Arrival and Road Readiness</a>
<a style='float:left;text-align:left;margin-left:20px;' href='https://connect.ncdot.gov/business/Transit/Pages/BusinessGuide.aspx?Method=IMD-400-406'>406 - Vehicle Insurance</a>
<a style='float:left;text-align:left;margin-left:20px;' href='https://connect.ncdot.gov/business/Transit/Pages/BusinessGuide.aspx?Method=IMD-400-407'>407 - Vehicle Maintenance and Control</a>
<a style='float:left;text-align:left;margin-left:20px;' href='https://connect.ncdot.gov/business/Transit/Pages/BusinessGuide.aspx?Method=IMD-400-408'>408 - Vehicle Utilization</a>
<a style='float:left;text-align:left;margin-left:20px;' href='https://connect.ncdot.gov/business/Transit/Pages/BusinessGuide.aspx?Method=IMD-400-409'>409 - Disposition of Vehicles</a>
collapse Title : 0500 - Transit Services ‎(3)
<a style='float:left;text-align:left;margin-left:20px;' href='https://connect.ncdot.gov/business/Transit/Pages/BusinessGuide.aspx?Method=IMD-500-501'>501 - Contracting for Transit Services</a>
<a style='float:left;text-align:left;margin-left:20px;' href='https://connect.ncdot.gov/business/Transit/Pages/BusinessGuide.aspx?Method=IMD-500-502'>502 - Operation of Transit Services</a>
<a style='float:left;text-align:left;margin-left:20px;' href='https://connect.ncdot.gov/business/Transit/Pages/BusinessGuide.aspx?Method=IMD-500-503'>503 - Management of Transit Services</a>
collapse Title : 0600 - Safety and Security ‎(1)
<a style='float:left;text-align:left;margin-left:20px;' href='https://connect.ncdot.gov/business/Transit/Pages/BusinessGuide.aspx?Method=IMD-600-601'>601 - Safety and Security</a>
collapse Title : 0700 - Training ‎(1)
<a style='float:left;text-align:left;margin-left:20px;' href='https://connect.ncdot.gov/business/Transit/Pages/BusinessGuide.aspx?Method=IMD-700-701'>701 - Training</a>
collapse Title : 0800 - Coordination, Regionalization, and Connectivity ‎(1)
<a style='float:left;text-align:left;margin-left:20px;' href='https://connect.ncdot.gov/business/Transit/Pages/BusinessGuide.aspx?Method=IMD-800-801'>801 - Coordination, Regionalization, and Connectivity</a>
collapse Title : 0900 - Reserved for Future Revisions ‎(1)
<a style='float:left;text-align:left;margin-left:20px;' href='https://connect.ncdot.gov/business/Transit/Pages/BusinessGuide.aspx?Method=IMD-900-901'></a>
collapse Title : 1000 - Technology ‎(1)
<a style='float:left;text-align:left;margin-left:20px;' href='https://connect.ncdot.gov/business/Transit/Pages/BusinessGuide.aspx?Method=IMD-1000-1001'>1001 - Technology</a>
collapse Title : 1100 - Planning ‎(1)
<a style='float:left;text-align:left;margin-left:20px;' href='https://connect.ncdot.gov/business/Transit/Pages/BusinessGuide.aspx?Method=IMD-1100-1101'>1101 - Planning</a>
collapse Title : 1200 - Civil Rights ‎(5)
<a style='float:left;text-align:left;margin-left:20px;' href='https://connect.ncdot.gov/business/Transit/Pages/BusinessGuide.aspx?Method=IMD-1200-1201'>1201 - Accessibility and Reasonable Modification</a>
<a style='float:left;text-align:left;margin-left:20px;' href='https://connect.ncdot.gov/business/Transit/Pages/BusinessGuide.aspx?Method=IMD-1200-1202'>1202 - Title VI - Limited English Proficiency - Environmental Justice</a>
<a style='float:left;text-align:left;margin-left:20px;' href='https://connect.ncdot.gov/business/Transit/Pages/BusinessGuide.aspx?Method=IMD-1200-1203'>1203 - Disadvantaged Business Enterprise</a>
<a style='float:left;text-align:left;margin-left:20px;' href='https://connect.ncdot.gov/business/Transit/Pages/BusinessGuide.aspx?Method=IMD-1200-1204'>1204 - ADA - Americans with Disabilities Act</a>
<a style='float:left;text-align:left;margin-left:20px;' href='https://connect.ncdot.gov/business/Transit/Pages/BusinessGuide.aspx?Method=IMD-1200-1205'>1205 - Equal Employment Opportunity</a>
collapse Title : 1300 - Compliance ‎(7)
<a style='float:left;text-align:left;margin-left:20px;' href='https://connect.ncdot.gov/business/Transit/Pages/BusinessGuide.aspx?Method=IMD-1300-1301'>1301 - School Transportation</a>
<a style='float:left;text-align:left;margin-left:20px;' href='https://connect.ncdot.gov/business/Transit/Pages/BusinessGuide.aspx?Method=IMD-1300-1302'>1302 - Charter Service</a>
<a style='float:left;text-align:left;margin-left:20px;' href='https://connect.ncdot.gov/business/Transit/Pages/BusinessGuide.aspx?Method=IMD-1300-1303'>1303 - Drug and Alcohol Program</a>
<a style='float:left;text-align:left;margin-left:20px;' href='https://connect.ncdot.gov/business/Transit/Pages/BusinessGuide.aspx?Method=IMD-1300-1304'>1304 - National Transit Database</a>
<a style='float:left;text-align:left;margin-left:20px;' href='https://connect.ncdot.gov/business/Transit/Pages/BusinessGuide.aspx?Method=IMD-1300-1305'>1305 - Private Sector Participation</a>
<a style='float:left;text-align:left;margin-left:20px;' href='https://connect.ncdot.gov/business/Transit/Pages/BusinessGuide.aspx?Method=IMD-1300-1306'>1306 - Lobbying</a>
<a style='float:left;text-align:left;margin-left:20px;' href='https://connect.ncdot.gov/business/Transit/Pages/BusinessGuide.aspx?Method=IMD-1300-1307'>1307 - Federal Motor Carrier Safety Administration</a>
collapse Title : 1400 - Oversight ‎(3)
<a style='float:left;text-align:left;margin-left:20px;' href='https://connect.ncdot.gov/business/Transit/Pages/BusinessGuide.aspx?Method=IMD-1400-1401'>1401 - Oversight & Monitoring</a>
<a style='float:left;text-align:left;margin-left:20px;' href='https://connect.ncdot.gov/business/Transit/Pages/BusinessGuide.aspx?Method=IMD-1400-1402'>1402 - Federal Funding Accountability and Transparency Act (FFATA)</a>
<a style='float:left;text-align:left;margin-left:20px;' href='https://connect.ncdot.gov/business/Transit/Pages/BusinessGuide.aspx?Method=IMD-1400-1403'>1403 - Risk Assessment</a>
collapse Title : 1500 - Other ‎(1)
<a style='float:left;text-align:left;margin-left:20px;' href='https://connect.ncdot.gov/business/Transit/Pages/BusinessGuide.aspx?Method=IMD-1500-1501'>1501 - Polling Transportation</a>
collapse Title : 2000 - Director Guidance ‎(1)
<a style='float:left;text-align:left;margin-left:20px;' href='https://connect.ncdot.gov/business/Transit/Pages/BusinessGuide.aspx?Method=IMD-2000-2001'>2001 - Natural Disasters</a>
collapse Title : 2100 - Management Practices ‎(2)
<a style='float:left;text-align:left;margin-left:20px;' href='https://connect.ncdot.gov/business/Transit/Pages/BusinessGuide.aspx?Method=IMD-2100-2101'>2101 - Transit Management Skills</a>
<a style='float:left;text-align:left;margin-left:20px;' href='https://connect.ncdot.gov/business/Transit/Pages/BusinessGuide.aspx?Method=IMD-2100-2102'>2102 - Actual Duties and Responsibilities of the Transit Manager (Director)</a>
collapse Title : 3000 - Doing Business ‎(4)
<a style='float:left;text-align:left;margin-left:20px;' href='https://connect.ncdot.gov/business/Transit/Pages/BusinessGuide.aspx?Method=IMD-3000-3001'>3001 - Transit Systems Operating Urbanized Areas</a>
<a style='float:left;text-align:left;margin-left:20px;' href='https://connect.ncdot.gov/business/Transit/Pages/BusinessGuide.aspx?Method=IMD-3000-3002'>3002 - Dual Rural and Urbanized Area Operators</a>
<a style='float:left;text-align:left;margin-left:20px;' href='https://connect.ncdot.gov/business/Transit/Pages/BusinessGuide.aspx?Method=IMD-3000-3003'>3003 - Strategic Transportation Investments (STI) Law</a>
<a style='float:left;text-align:left;margin-left:20px;' href='https://connect.ncdot.gov/business/Transit/Pages/BusinessGuide.aspx?Method=IMD-3000-3004'>3004 - State Transportation Improvement Plan (STIP) Amendments and FHWA Flexing</a>
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  • 2100 - Management Practices

  • 2101 - Transit Management Skills

  • ​Transit Systems are considered a business and should be operated as such. With private sector competition increasing daily, systems should be working to operate as efficiently and effectively as possible. The transit manager/director/coordinator should possess a variety of skills and abilities including, but not limited to, the following included below:

    Supervisory skills should include the following:​
    • Ability to prepare, implement and monitor a variety of funding applications;
    • Ability to accurately calculate the amount of required matching funds and determine the method of payment (fares, local match, in‐kind, etc.);
    • Ability to prepare reports and submit in a timely manner;
    • Ability to prepare, implement and update a Safety Management System (SMS) plan – participate in audit process;
    • Ability to prepare and submit financial information (budgets, reports, service costs, etc.);
    • Ability to calculate fully allocated cost; implement and monitor billing utilizing the fully allocated cost method;
    • Computer knowledge and skills– proficient in Word, Excel, Access, and Power Point, etc.;
    • Ability to read, comprehend and implement Federal, state, and local policies/guidelines;
    • Ability to develop and monitor the Substance Abuse Policy and testing program as required by the Federal Transit Administration (FTA); prepares for and participates in audit process and prepares annual DAMIS report;
    • Work with and monitor contract;
    • Work with and monitor facility for Drug and Alcohol testing and reporting;
    • Ability to develop, implement and monitor a Title VI policy as required by the NCDOT Office of Civil Rights;
    • Ability to develop, implement and monitor for compliance for departmental policies, and procedures (per Federal, state and local guidelines);
    • Ability to develop all service-related documentation, reports, control forms and the implementation of necessary collections procedures;
    • Ability to develop and monitor agency contracts for compliance;
    • Ability to develop, implement and monitor short/long term agency goals and objectives;
    • Ability to conduct productive staff and safety meetings;
    • Ability to adequately communicate with agencies/individuals via numerous methods;
    • Ensures that all service complaints are investigated, and resolution action is documented and communicated;
    • Ability to prepare and present at public functions;
    • Ability to develop and maintain effective service coordination and positive public relations;
    • Ability to review employment applications and conduct appropriate interviews for potential employees;
    • Ability to manage personnel directly, hire, train, counsel, conduct performance evaluations, initiate disciplinary action, and recommend dismissal when necessary;
    • Ability to ascertain the number of employees needed daily to provide quality service (necessary consideration when approving leave requests and scheduling training needs);
    • Ability to perform route and scheduling analysis and implement changes as needed;
    • Ability to monitor fleet maintenance (preventative maintenance, warranty, etc.);
    • Knowledge of Capital planning/replacement/expansion;
    • Develop tools to study and evaluate potential new service (examples ‐ Waiting List and Trip Denial List);
    • Ability to develop and plan/participate in local planning for community and regional emergencies (See Attachment 2001-1); and,
    • Make decisions, in conjunction with local emergency leaders, for services/assistance during inclement weather or other emergencies – notifies appropriate news and radio outlets and employees via website and/or phone.​
    Attachment(s):

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