Training will be used to prevent, deter, and respond to the conditions, situations and incidents that impact safety and customer service. This training will comply with the standards established by the Integrated Mobility Division (IMD).
Minimum Training Standards for Operators: To reach safety goals consistently across the state, IMD has developed a policy mandating Minimum Training Standards for operators employed by all the 5311 subrecipients providing public and human service transportation. Policy guidance for these training standards is provided in Attachment 701-1.
Training Recordkeeping: A written attendance record for each training event completed locally must be kept on file. The event record should include the date, the place, the trainer’s name, a listing of the training resources used, the title of the training and the original signature of the operators or staff that attended the event. These event records can be kept in the same file. Prepare a separate file for each operator that includes a list by date of the training completed by the operator whose name is on the folder. Reviewers will need these individual operator files to verify compliance with the training standards.
Requires Training Attendance: Certain training provided by IMD will be mandatory. This mandate will be communicated in the event announcement. The training may be offered at several different times to provide more than one opportunity for subrecipients to comply. Failure to attend a required event may result in administrative changes to a grant contract.
Training G-Code Allowable Expenses: When completing a budget, G395 Training Employee Education Expense may include the costs related to schools or other safety and/or transportation‐related training for the grantee’s employees or volunteers.
Eligible Employee Training Expenses: Eligible employee training expenses include registration fees, tuition, books and materials for approved courses; travel, lodging and meals related to the approved training activities; fees for purchase or rental of Video or CD‐ROM training or fees for participation in Internet or Internet‐based training courses (excluding basic Internet service provider fees); and instructor fees and materials cost for approved courses. Use object codes 31X for annual public transportation conference attendance and other non‐training, administrative travel.
Service Closure for Training: IMD will allow a grantee to provide training during regular business hours for one (1) eight (8) hour day per year. The focus of this training will be for all operators to comply with minimum training standards. All operators should report for training that day. Attendance rosters must be maintained. Another means of providing life sustaining transit services to cancer treatment or dialysis for the day should be arranged. Agencies, the public and regular passengers must be notified well in advance that the office will be closed, and no services provided on the date selected. The day must be scheduled far enough in advance that no scheduled trips will need to be cancelled to accommodate this training day.
Transportation to Training: Despite the exceptions available in the charter rules, Community Transportation systems in North Carolina will not be allowed to drive revenue or back‐up transit vehicles to conferences or other training events, in and out of the state. If a transit marked vehicle is observed at an event, the fleet size of the grantee that has driven it will be evaluated within thirty (30) days by the Regional Grant Specialist and could result in a reduction in fleet size.