User Help and Support Get answers to common issues with accounts and SharePoint.

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Your Account

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Technical Information

Information on downloading files, supported browsers and security settings.

SharePoint Help

Help for End Users

SharePoint Help

SharePoint 2019 Help
Help files, videos, exercises, presentations, and quick reference information (FAQs, ribbon and tab summaries, command summaries)
Help Files for Contributors
Step-by-step instructions with screenshots for those with Contributor permissions
Help Files for Designers
Step-by-step instructions with screenshots for those with Designer permissions
Help Files for End Users
Step-by-step instructions with screenshots for those with Reader permissions

NCID Helpful Links
Videos
- Registering for an NCID Account
- Changing a Password
Website Links
- myncid.nc.gov (NCID login)
- NCID Support Resources
NCID Support Contacts
- 919-754-6000
- 800-722-3946
- Chat Live with an NCDIT Service Desk Specialist
NOTE: If you already have an Individual NCID that is already synced to our NCDOT domain we can use that for access to our sites.

Support & Help

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