The pilot study documented in this report was conducted under Round 4 of the second Strategic Highway Research Program (SHRP2) Implementation Assistance Program (IAP). NCDOT was the Round 4 applicant for this IAP pilot study. Under the SHRP2 program, certain projects resulted in the development of various methods and tools. The SHRP2 tools were developed in various forms ranging from guidebooks, frameworks, and modeling and analysis software programs. The SHRP2 tools that were evaluated in this pilot study are from the SHRP2 Reliability Program. The reliability program tools were developed for travel time reliability analysis. The intent of this pilot study was to evaluate how effective those developed tools would be for transportation agencies desiring to implement travel time reliability monitoring, modeling, and analysis. The pilot study team organized the evaluated tools into three logical categories that reflect three distinct elements of NCDOT’s overall mission of “Connecting people, products and places safely and efficiently with customer focus, accountability and environmental sensitivity to enhance the economy and vitality of North Carolina.”