CLEAR is an internally-developed
knowledge management program that gives voice to every NCDOT employee. It
promotes cross-unit communication, sharing of best practices, and
organizational enhancements through an easy to use
technical platform.
CLEAR (Communicate Lessons, Exchange Advice, Record) works to take employee generated ideas, solutions, best practices, lessons learned and turned them into Department benefits through various knowledge management programming efforts. Part of the CLEAR program includes the CLEAR Portal that is used to submit a lesson, idea, or request for a solution. A Department employee would go to the
CLEAR SharePoint site and fill out necessary and relevant information through an online form. Following a vetting process, theses submissions are added to a repository so that we can keep a record of the knowledge shared. These ideas can be searched by personnel to implement onto projects or programs; they can become a part of our collective Departmental historical knowledge; and using data analysis tools they can be used to look for trends and predict future issues.
The CLEAR team then works to move these ideas into implemented initiatives - both big and small submissions go through the steps needed to close feedback loops and create organizational knowledge that enhances our overall efforts. This is done through the Experts, Innovation Coordinators, and Technical Advisory Groups. More information on how this works can be found in the videos and documents on the right including how the program was developed by the Value Management Office in conjunction with researchers from NC State and through discussions, interviews, and surveys with personnel throughout the Department.
2023 Goals
The CLEAR Program's focus in 2023 is to improve the way information is shared through the launching of Lunch and Learns.
Additional Valuable Information
The NCDOT Research Department published a report - Minorities in Transportation Technology Initiative - Project Details (ncdot.gov). This report gives findings on the current landscape and how to engage minorities in transportation technology moving forward. The report findings were presented at a WTS Event on January 19, 2021, followed by a panel discussions.
Refer all CLEAR submission inquiries to the CLEAR email:
CLEAR Website:
